TechSupport - the DodgySoft Technical support system.

This project is part of the material for the book

   Objects First with Java - A Practical Introduction using BlueJ
   David J. Barnes and Michael Kolling
   Pearson Education, 2002

This project is discussed in chapter 5.

This project implements a technical support system for customers of the DodgySoft
software company. Users can describe their software problems and get advice
instantly!

The idea is based on Eliza - a famous program described by Joseph Weizenbaum in
1966. (Do a web search for "Eliza" and "Weizenbaum" if you want to know more about this.)

In fact, it is much more primitive than Eliza. But that's enough to match the quality of
many software companies' technical support advice...  ;-)

To start this program, create a SupportSystem object and execute the "start" method.

The start describing your problem by typing in the terminal window.

The purpose of this project is to demonstrate and study library classes, such as ArrayList,
HashMap, HashSet, and Random.
